Privacy Policy

1. Who we are

SAY Mitra Technologies Pvt. Ltd.(“SAY Mitra”, “we”, “us”) operates the website at saymitratechnologies.com and related products including Vakeel Mitra and Kisaan Mitra. We are incorporated in India under the Companies Act, 2013.

2. Information we collect

We collect only what we need to respond to you and improve our products:

• Contact form submissions — name, email address, and the message you send us.
• Usage data — anonymised analytics (pages visited, time on site) collected via Google Analytics.
• Cookies — session and analytics cookies. No advertising cookies.

We do not collect your Aadhaar number, PAN, financial information, or any government-issued ID.

3. How we use your information

• To respond to enquiries submitted via our contact form.
• To understand how our website is used and improve it.
• To notify you about updates to products you have expressed interest in, if you have opted in.

We do not sell your data. We do not use your data for advertising.

4. Third-party services

We use the following third-party services that may process your data:

• Anthropic (Claude) — when our team reviews a submitted use case, the description you provide may be processed by Anthropic's Claude models to assist our internal evaluation. Anthropic Privacy Policy.
• Google Analytics — anonymised website usage analytics. Google Privacy Policy.
• Vercel — website hosting and data storage. Vercel Privacy Policy.

5. Data retention

Contact form submissions are retained for up to 12 months and then deleted. Analytics data is retained for 26 months per Google Analytics default settings.

6. Your rights

You may request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, email us at support@saymitratechnologies.com. We will respond within 30 days.

7. Security

Our website is served over HTTPS. Contact form and use-case submissions are transmitted securely to our own infrastructure and stored with our hosting provider. No system is perfectly secure; we take reasonable precautions and will notify you promptly in the event of a breach that affects your personal data.

8. Changes to this policy

We may update this policy as our products evolve. Material changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance.

9. Contact

Questions about this policy? Write to us at support@saymitratechnologies.com.

SAY Mitra Technologies Pvt. Ltd. · Registered in India · Andhra Pradesh / Telangana, India